We want your shopping experience at Luxelle Paris to be simple, comfortable and free from unnecessary questions. That is why we have set up our shipping and payment options so you can easily understand everything and shop with confidence.

Shipping

We deliver orders safely and reliably depending on the destination country.

Slovakia, Czech Republic and Hungary

To Slovakia, the Czech Republic and Hungary, we offer shipping via:

• GLS courier
• Packeta

Germany, Austria, Poland and other EU countries

To Germany, Austria, Poland and other European Union countries, we deliver via:

• GLS courier

Shipping costs

Slovakia

• GLS courier – €7
• Packeta – €6

Czech Republic and Hungary

• shipping is available via GLS and Packeta
• the exact shipping price will be shown at checkout depending on the destination country

Germany, Austria, Poland and other EU countries

• shipping costs range from €10 to €17 depending on the destination country

Packaging

Every order is packed with attention to detail so that unpacking your parcel is a beautiful experience too.

The package includes:

• Luxelle Paris gift box
• gold ribbon
• dust bag
• thank-you card

We want you to feel happy from the very first moment you open your package.

Delivery time

Delivery time depends on whether the product is in stock or made to order.

In-stock products

If the product is in stock, delivery is usually within 3 working days.

Made-to-order products

If the product is made to order, the delivery time depends on which handbag or product you choose. Each model may have a different production time, so delivery for made-to-order pieces is individual.

Payment

You can pay simply and securely online. We support the following payment methods:

• Apple Pay
• Google Pay
• online card payment
• instant bank payment within Slovakia
• QR code payment within Slovakia

Cash on delivery

Cash on delivery is not available.
All orders must be paid in advance online.

This is important for us so we can process your order quickly, prepare it safely, and begin production without unnecessary delay for made-to-order products.

Shop with confidence

If you are unsure about your choice, you can always contact us. We will be happy to help so your shopping experience is pleasant, clear and worry-free.